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Cookies

This Cookies Policy describes the way in which cookies are used on our website and how you can enable or disable cookies. In particular, it covers the following:

What is a cookie?
Types of cookies:

  • Essential cookies
  • Performance cookies
  • Functionality cookies
  • Advertising cookies
  • Third party cookies

Managing cookies

  • What happens if I don't allow cookies?
  • How do I disable/enable cookies?
  • How do I disable/enable third party cookies?

If you have questions about this policy, please refer to our Privacy Policy or contact legal@wool.com.

 

What is a cookie?

A cookie is a piece of data that is stored on a computer, tablet or mobile when you browse the Internet so that computer, tablet or mobile ("device") can be recognised at a later time. Cookies placed by us, our commercial partners or other third parties when you visit this website do not recognise you personally as an website secure, remember your preferences and personalise content on the website so that it is more relevant to you.

Types of cookies

We use the following cookies:

  • Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. Without these cookies, we would not be able to provide the services available from this website.
  • Performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). They may also be used to actually provide the services you have requested (e.g. watching a video). These cookies cannot tell us how you move around other websites, just this website.
  • Advertising cookies. These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign. We may also share this information with third parties for this purpose.
  • Third party cookies (i.e. cookies that we do not place on your device)

When you visit this website, some cookies will not be placed by us but will be placed by third parties. For example, if you click on a third party's advertisement that appears on the website (i.e. that is advertising a product that is not sold by us), that third party may place cookies on your device. We have a business relationship with these third parties but we do not place the cookies. We would therefore suggest that you look at those third parties' websites for more information about the cookies they place and how you can manage them.

Other third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can find more information about the individual cookies we use and the purposes for which we use them below:


Essential Cookies

Cookie: ASP.NET_SessionId, .AspNet.Cookies, .AspNet.CookiesC1, .AspNet.CookiesC2

Purpose: Preserves the visitor's session state across page requests.

Cookie: ARRAffinity, ARRAffinitySameSite

Purpose: This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.

Cookie: __epiXSRF

Purpose: This cookie is used to protect the user against cross-site request forgery (XSRF). It is only used by EPiServer CMS.

Cookie: ai_session, ai_user

Purpose: Preserves users states across page requests.

Cookie: Visitor_id#, Visitor_id#-hash

Purpose: Used by Pardot to encrypt and contain visitor data. This is necessary for the security of the user data.

Cookie: LOGIN_INFO

Purpose: Google may set this cookie on your phone, tablet or computer once you click on the YouTube video player. Used by the YouTube video service on websites with embedded YouTube videos.

 

Performance Cookies

Cookie: _ga, _ga_#, _gid

Purpose: Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.

Cookie: CLID, _clck, _clsk

Purpose: These cookie are installed by Microsoft Clarity and stores information about how visitors use the website. The cookies contribute to the creation of an analysis report. The data collection includes numbers of visitors, where they visit the website from and pages visited on the website.

 

Functionality Cookies

Cookie: AEC

Purpose: This cookie is used by Google to ensure that requests within a browsing session are made by the user, and not by other sites.

Cookie:  SID, SSID, HSID, SIDCC

Purpose: These cookies contain digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time.

Cookie: UserAnalytics

Purpose: This is a Woolmark cookie used to identify the visitor of the page, for purposes of tracking and for personalisation of content.

 

Advertising Cookies

Cookie: fbp

Purpose: This is used to identify browsers for the purpose of providing personalised advertising and ensuring that the same user is not shown the same ad repeatedly. 

Cookie: APISID, PREF, SAPISID, VISITOR_INFO1_LIVE, VISITOR_PRIVACY_METADATA, YSC, __Secure-1PAPISID, __Secure-1PSID, __Secure-1PSIDCC, __Secure-1PSIDTS, __Secure-3PAPISID, __Secure-3PSID, __Secure-3PSIDCC, __Secure-3PSIDTS, __Secure-ROLLOUT_TOKEN

Purpose: Google may set this cookie on your phone, tablet or computer once you click on the YouTube video player. Used to personalise Google ads on websites based on recent searches and interactions.

Cookie: NID

Purpose: This cookie is used to show Google ads in Google Services for signed-out users.

 

Third Party cookies

Cookie: c_user, datr, fr, sb, wd, xs

Purpose: These cookies are often used for security purposes (detecting unauthorised access) and to track interactions with Facebook services.

Cookie: ar_debug

Purpose: This cookie is used by Google Ad Services to debug ads.

Cookie: mp_#_mixpanel

Purpose: Cookie used by MixPanel for analytics purposes

Cookie: SEARCH_SAMESITE

Purpopse: This cookie is used for the correct sending of data to Google.

Cookie: MUID

Purpose: Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.

 

Managing Cookies

If cookies aren't enabled on your computer, tablet or mobile ("device"), your experience on the website may be limited, for instance, you may not be able to browse fully.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.